Refund Policy
Refund Policy
We want you to be completely satisfied with your purchase. If you are dissatisfied with the size, color, style, or quality of the purchased item, or if the product arrives damaged during transit, we will offer you an exchange service. If you decline the exchange service, we will make every effort to provide you with a refund until you are satisfied.
Refund Conditions:
- Refund requests must be made within 14 days of purchase.
- If you decide to proceed with a refund, please damage the item yourself to render it completely unusable and irreparable.
- Certain items may not be eligible for a refund, such as heavy-duty items or clearance items. Please confirm before purchase.
Refund Process:
Please contact our customer service team through our website, providing your order number and evidence of the damaged item. Once we receive evidence of the damaged item and confirm it meets the refund policy, we will process the refund request.
Refund Information:
- Refunds will be issued to the original payment method.
- Refunds may take 3 to 5 business days to appear in your account, depending on your payment provider.
Other Matters:
If you receive damaged or defective items, please contact our customer service team promptly for further assistance. If you have any questions or need assistance, please feel free to contact our customer service team.
Thank you for your support!